1. Q: What is the best option for shipping/sending my cards?
A: That depends on the number of cards and their value. Always choose a tracked and insured option so you secure your collection.
- If it is just a few cards we recommend sending it as a letter with tracking.
- For a bigger collection we recommend sending it as a parcel/package.
2. Q: How should I pack my collection for shipping?
A: For smaller shipments use a padded or bubble envelope and secure your cards between cardboard or in toploaders. For larger collections please pack your cards in boxes with fillers around so they are nice and secure. Highly valuable cards should be sleeved in deckboxes for maximum security.
3. Q: Should I insure my shippment?
A: Please use a carrier that will offer insurance and tracking for your shipments. We are not liable for any lost or damaged shipments between you and our location.
4. Q: What is your address? Where do I send my cards?
A: We suggest you contact us at cards@magicomens.com where you will get all the necessary steps and an offer for your cards.
You can send in your cards to:
Magic Omens d.o.o.
Savska Cesta 144A
10000, Zagreb, Croatia
5. Q: If I send you my collection, can I get the cards back if I'm not satisfied with your offer?
A: After your shipment has arrived we will make you a final offer for the cards.Then you can decide if you want to take it or not:
- If you are happy with our offer, we keep your cards/collection and pay you (usually within 24 hours)
- If you’d rather not sell your cards we return them to you free of charge.
IMPORTANT: Never send us your cards without contacting us beforehand. Our team will assist you with choosing the best and cheapest way to send your cards.